ORDER PROCESSING TIMES

Normal Expected Processing time for General Goods: 1-3 Business Days (usually less)

Normal Expected Processing time for Equipment Installations: 2-4 Business Days (usually less)

Normal Expected Processing time on Custom orders (Inground Liners, Custom Covers, etc.): 10-20 Business Days

*Product descriptions will state if they are custom items – any product not listed on our website is considered custom

HOW WILL MY ORDER BE SHIPPED?

Most orders placed with Jameson Pools are shipped using our trucks or Canada Post, however, some larger items must be shipped using an LTL freight courier service to ensure safe arrival of your product. These items include, but are not limited to: Pool Heaters, Large Pool Steps, Large Inground Pool Liners, large Custom Safety Covers (25 x 50 ft. and up), and Pool Slides.

Please do not book non-Jameson installers before fully receiving your order. Jameson Pools will not be liable for any incurred charges due to booking an installer before full delivery of an order has occurred.

Jameson Pools Estimated Shipping Times

Jameson Pools Estimated Shipping Map

INSERT OUTLINING MAP

Jameson Pools Estimated Shipping Times to… (For Freight Orders, Please see the Foot Note)

Our Truck Delivery Area (OTDA) 1-3 Days

Ontario (beyond OTDA) 2-4 Days

Quebec 3-5 Days

Western and Eastern Canada 5-10 Days

USA please inquire

*The above are estimated shipping time determined by the shipping companies online transit estimation tools – these do not reflect actual transit time. All freight deliveries are curb-side service only. Freight shipments include, but are not limited to, above ground, inground and semi inground pool kits, slides, large covers and/or liners, and large pool steps.